1. How do I place an order?

It's easy and secure! Just place the product(s) you wish to order in your electronic shopping cart by clicking on the “add to cart” button located next to the product image. When you're ready to complete your order, click "Checkout", follow the easy instructions on completing your order, and place your order. Please, if you have any questions contact our customer service.

2. If I encounter a problem while submitting my order, should I just resubmit?

If you are unsure your order was properly submitted, you can contact our customer service.

3. What if I have placed a duplicate order?

If you feel you have placed a duplicate order, please contact our customer service.

4. Can I cancel an order after it has been submitted?

Yes. To cancel an order, have your order number available and contact our customer service.

5. What payment options are accepted by Ken’Art?

We accept Visa, Master Card and PayPal payment.

6. Is ordering online safe?

Ordering online with Ken’Art is safe. We use the latest security technology, which includes data encryption, server authentication, and message integrity.